Waiter/Waitress @Global Windsor Group

Job Position: Waiter / Waitress

Job Location: Lagos

Employment Type: Full-time

Job Summary

To provide exceptional customer service, take orders, serve food and beverages, and ensure a positive dining experience for guests.

Key Responsibilities

Greet and serve guests:

Welcome guests, take orders and serve food and beverages.

Provide menu information, make recommendations, and answer questions.

Take orders and manage tables:

Accurately take orders, manage tables, and ensure timely service.

Communicate with kitchen staff and other servers to ensure efficient service.

Serve food and beverages:

Serve food and beverages in a timely and courteous manner.

Ensure orders are accurate and complete.

Handle payments and transactions:

Process payments, handle cash, and credit card transactions, and operate a point-of-sale system.

Maintain a clean and safe environment:

Clean and sanitize tables, chairs, and surrounding areas.

Ensure compliance with health and safety regulations.

Provide excellent customer service:

Respond to guest complaints and concerns in a professional manner.

Go above and beyond to ensure guest satisfaction.

Qualifications

Interested candidates should possess relevant qualifications

2 - 5 years of work experience.

Requirements:

Previous waiting experience (preferred)

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Basic math skills and accuracy with orders and payments

Knowledge of food and beverages (preferred)

Availability to work varying shifts, including evenings and weekends

Skills:

Customer service and relations

Communication and interpersonal skills

Time management and organization

Attention to detail and accuracy

Basic math skills and cash handling

Teamwork and adaptability

Knowledge of food and beverages (preferred).

Application Closing Date

31st August, 2024.

Method of Application

Interested and qualified candidates should send their CV to: gloria@windsor-grp.com using the Job Title as the subject of the mail.

Note: Only qualified candidates will be invited for an interview.

Salary: ₦90,000.00

Category: Hotel

Location: Lagos

Job Type: Full Time

Qualification: Secondary School

Experience: Senior Level

Work Type: Onsite