Front Desk Officer Job at Radisson Onyx Hotel

Radisson Onyx Hotel - Unwinding in paradise at this hotel. We offer the perfect blend of luxury and relaxation. With us, you will get only pure high-class treatment. A hotel stay is not just about the room, it’s about the experience, creating memories that will last a lifetime at this hotel where luxury meets pJob search

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Awka, Anambra

Employment Type: Full-time

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Requirements and skills:

Interested candidates should possess a Bachelor's Degree in hotel management is a plus with 2 years experience. 

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

Experience with hotel reservations software, like Vita soft

Understanding of how travel planning websites operate, like Booking and TripAdvisor.

Customer service attitude.

Excellent communication and organizational skills.

Method of Application

Interested and qualified candidates should send their CV to: uchee3@yahoo.com using the Job Position as the subject of the email.

https://www.jobgurus.com.ng/jobs/view/front-desk-officer-job-at-radisson-onyx-hotel

Salary: ₦100,000.00

Category: Back Office Jobs

Location: Anambra

Job Type: Full Time

Qualification: NA

Experience: Mid Level

Work Type: Hybrid