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Female Customer Support Specialist(Remote)

Job Title: Female Customer Support Specialist Location: [Remote/Virtual] Job Type: Full-time We are seeking a highly skilled and enthusiastic Female Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a vital role in ensuring our customers receive exceptional support and engagement across various platforms. Responsibilities: - Develop and maintain a deep understanding of our products/services to provide accurate and helpful information to customers. - Collaborate with internal teams to resolve customer complaints and concerns. - Maintain accurate records of customer interactions and transactions. - Have strong negotiation skills and very creative - Ability to learn and adapt fast. - Respond to all Dms in a timely and professional manner. Requirements: - Excellent communication skills (written and verbal) in English without a strong accent. - Mention in your application what you know about the brand. It's an added advantage - 1-2 years of experience in customer support or a related field. - Proficiency in using various communication platforms (WhatsApp, Facebook, Email, etc.). - Ability to work independently and as part of a team. - Ability to multitask and manage multiple conversations simultaneously. - Familiarity with community management and moderation - Good phone / laptop Salary: N70,000 If you are a motivated and customer-focused employee, please submit your application, including your resume or any supporting document to mydoctorofthefuture@gmail.com.


Salary: ₦70,000.00

Category: Back Office Jobs

Location: Abia

Job Type: Full Time

Qualification: Graduate

Experience: Senior Level

Work Type: Remote

Reward Zone News Blog : F
Job posted 25 March, 2025

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NaijaList.com is a dynamic online platform that serves as a comprehensive marketplace, business directory, job portal, and community message board, catering primarily to the Nigerian community and beyond. Launched by a team of Nigerian entrepreneurs, it aims to foster innovation and entrepreneurship by providing a space where individuals and businesses can connect, trade, and share information.

Key Features of NaijaList.com:

  • Marketplace: Users can buy and sell various products, from electronics and fashion items to handmade crafts and home décor. The platform emphasizes locally sourced products, ensuring affordable prices and reduced shipping times.
  • Services (Business Directory): a business directory, NaijaList promotes Nigerian-owned businesses across various industries, allowing users to discover and connect with local enterprises.
  • Job Portal: The platform features a job board where employers can post job listings and job seekers can explore employment opportunities across different sectors.
  • NJL Community (Message Board): hosts an interactive message board that facilitates community engagement, knowledge sharing, and networking among users with shared interests.
  • Mobile Accessibility: To enhance user experience, NaijaList offers a mobile application for devices, enabling users to access the platform's features on the go.

Overall, NaijaList.com is a versatile and user-friendly platform that facilitates commerce and strengthens community connections by promoting local businesses and services to a broader audience.

Frequently Asked Questions (FAQ) – NaijaList.com

General Questions

1. What is NaijaList.com?

NaijaList.com is an online platform that serves as a marketplace, business directory, job portal, and community message board, connecting buyers, sellers, service providers, and job seekers within Nigeria and beyond.

2. Is NaijaList.com free to use?

Yes! Creating an account, browsing listings, and posting basic ads are free. However, premium features such as Sponsored listings or business directory placements come with a fee.

3. How do I create an account on NaijaList.com?

Visit NaijaList.com, click “Sign Up,” and follow the instructions to register with your email or social media account.

Marketplace

4. How do I post an ad to sell an item?

Log in to your account, go to the “Sell” section, choose a category, upload product details and images, set a price, and submit your listing.

5. How do I contact a seller?

Click on the item you are interested in, and you will find the seller’s contact details or a “Message Seller” button to initiate a conversation.

6. Does NaijaList handle payments?

NaijaList primarily facilitates connections between buyers and sellers. Payment and delivery arrangements must be made directly between both parties.

Services (Business Directory)

7. How do I list my business on NaijaList?

Register your business by navigating the Business Directory section, filling out the necessary details, and submitting your listing for approval.

8. Can I update my business listing?

Yes! Log into your account, go to “My Listings,” select the business profile you want to edit, and make the necessary changes.

Job Portal

9. How do I post a job listing?

Employers can post job listings by logging in, navigating to the Jobs section, and filling in details about the job role, requirements, and application process.

10. How can I apply for a job on NaijaList?

Browse job listings, click on a job you are interested in, and follow the application instructions provided by the employer.

Message Board / NJL Community

11. What is the Message Board used for?

The message board is a space for discussions, networking, knowledge sharing, and community engagement among NaijaList users.

12. Are there rules for using the Message Board?

Users are expected to follow community guidelines prohibiting hate speech, spam, and inappropriate content.

Security & Support

13. How can I report a suspicious listing or user?

If you encounter a fraudulent or suspicious listing, use the “Report” button on the listing page or contact customer support.

14. How do I contact NaijaList support?

You can contact customer support via the “Contact Us” page on the website or by emailing the support team @ support@naijalist.com