Waitress/ Waiter @DEDA Hospital Abuja

Job Position: Waitress / Waiter 

Job Location: Abuja (FCT)

Employment Type: Full-time

Reports to: Executive Chef, Foods and Beverage Manager

Direct Report: All Restaurant staff / All Staff

Job Summary

To ensure that diners have a positive experience at food establishments by exhibiting excellent customer service. 

Job Description

Greeting guests and taking drink and food orders

Staying attentive to the needs of guests in the dining area

Delivering food from the kitchen to the guests

Ensuring the food order is made correctly by kitchen staff and looks presentable for guests

Following health code standards with regards to the handling of food

Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more

Prepare tables by setting up linens, silverware, and china.

Greet and escort customers to their tables, Presenting the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Inform customers about the day’s specials

Offer menu recommendations upon request

Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization.

Communicate order details to the Kitchen Staff

Serve food and drinks.

Up-sell additional products when appropriate.

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with the Head Cook to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations.

Provide excellent customer service to guests.

And any other adhoc duties

Requirements

Educational Qualification:

Minimum SSCE

Required Experience:

Minimum of 2 - 4 or more years of experience in a similar role

Required Skills & Competencies:

Proven work experience as a Waiter or Waitress

Hands-on experience with cash register and ordering information system

Basic math skills

Attentiveness and patience for customers

Excellent handwriting.

Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.

Active listening and effective communication skills

Team spirit

Extremely high personal hygiene, hair, teeth, fingernails, etc, and attractively dressed or possibly in uniform.

Flexibility to work in shifts

High school diploma; food safety training is a plus

Tasks & Responsibilities:

Customer service skills - People oriented and positive attitude.

Able to work round the clock and guide others.

Application Closing Date

14th June, 2024.

How to Apply

Interested and qualified candidates should send their CV to: recruitment@dedahospital.com using the Job Title as the subject of the mail.

Salary: ₦ 120000

Category: Healthcare

Location: Abuja (FCT)

Job Type: Full Time

Qualification: Secondary School

Experience: Mid Level

Work Type: Onsite