Job Position: IT Support Manager
Job Location: Ikeja, Lagos
Employment Type: Full-time
Job Responsibilities
Manage the assigned Computer &Copier Service team members
Lead, coach and train team members
Develop and implement strategic initiatives for the team
Be an escalation point of contact to handle issues and involve direct leadership as needed
Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
Monitor staffing and equipment needs
Conduct performance reviews and make compensation decisions
Monitor direct reports call screens, workload and call activity to meet and exceed our client's expectations
Manage and meet established metrics and team benchmarks
Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team's performance
Attend required company and departmental meetings
Perform other related duties as assigned by the Director.
Application Closing Date
31st July, 2024.
Method of Application
Interested and qualified candidates should send their CV to: hr@compovine.com using the Job Title as the subject of the mail.
Category: Information Technology
Location: Lagos
Job Type: Full Time
Qualification: Graduate
Experience: Senior Level
Work Type: Onsite
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