Customer Care Representative@Emtill Solutions Nigeria Limited

Job Position: Customer Service Representative

Job Location: Lagos

Job Summary

The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries and issues, and promoting our products and services.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat

Resolve customer complaints and issues in a timely and professional manner

Provide product and service information to customers

Process customer orders and payments

Collaborate with internal teams to resolve customer issues

Identify and escalate potential customer issues to management

Maintain accurate records of customer interactions

Meet and exceed customer service targets and metrics

Requirements

Bachelor's Degree in a related field

Excellent communication and interpersonal skills

Strong problem-solving and analytical skills

Ability to work in a fast-paced environment

Proficiency Microsoft Office

Must have completed their NYSC.

Salary

 N100,000 monthly.

Application Closing Date

21st October, 2024.

How to Apply

Interested and qualified candidates should send their Resume to: eniola.oloruntoba@emtill.com using the job title as the subject of the mail.

https://www.hotnigerianjobs.com/hotjobs/670289/customer-service-representative-at-emtill-solution.html

Salary: ₦ 100000

Category: Administration

Location: Lagos

Job Type: Full Time

Qualification: Graduate

Experience: Senior Level

Work Type: Onsite