Call Center Agent @ Smart Partners Consulting Limited

Smart Partners Consulting Limited (SPCL) - Our client is recruiting to fill the position below:

Job Position: Call Center Agent

Job Location: Ado Ekiti, Ekiti

Employment Type: Full Time

Job Description

Our client is currently seeking a highly motivated and enthusiastic Call Center Agent to join their supply chain team in Ado-Ekiti.

This position is ideal for a fresh graduate with strong computer and communication skills. The preferred candidate must reside in Ado-Ekiti.

Duties & Responsibilities

Handle inbound and outbound calls professionally and courteously.

Respond to customer inquiries and resolve issues efficiently.

Provide information about products and services.

Update and maintain customer records in the company database.

Collaborate with other departments to ensure customer satisfaction.

Follow up on customer requests and complaints to ensure resolution.

Provide support in tracking orders and shipments.

Assist in preparing reports and documentation as required.

Requirements

Bachelor's Degree in any field (preferably in Business, Supply Chain, or related discipline).

Excellent verbal and written communication skills.

Proficient in using computer applications (e.g., MS Office Suite).

Strong interpersonal skills and ability to work in a team.

Attention to detail and problem-solving skills.

Ability to handle multiple tasks and prioritize effectively.

Must reside in Ado-Ekiti.

Basic understanding of supply chain operations.

Experience in a customer service role (internship or part-time experience is a plus).

Ability to work in a fast-paced environment.

Application Closing Date

Not Specified.

How to Apply

Interested and qualified candidates should apply on their website 

Salary: ₦ 80000

Category: Administration

Location: Ekiti

Job Type: Full Time

Qualification: Graduate

Experience: Senior Level

Work Type: Onsite