Smart Partners Consulting Limited (SPCL) - Our client is recruiting to fill the position below:
Job Position: Call Center Agent
Job Location: Ado Ekiti, Ekiti
Employment Type: Full Time
Job Description
Our client is currently seeking a highly motivated and enthusiastic Call Center Agent to join their supply chain team in Ado-Ekiti.
This position is ideal for a fresh graduate with strong computer and communication skills. The preferred candidate must reside in Ado-Ekiti.
Duties & Responsibilities
Handle inbound and outbound calls professionally and courteously.
Respond to customer inquiries and resolve issues efficiently.
Provide information about products and services.
Update and maintain customer records in the company database.
Collaborate with other departments to ensure customer satisfaction.
Follow up on customer requests and complaints to ensure resolution.
Provide support in tracking orders and shipments.
Assist in preparing reports and documentation as required.
Requirements
Bachelor's Degree in any field (preferably in Business, Supply Chain, or related discipline).
Excellent verbal and written communication skills.
Proficient in using computer applications (e.g., MS Office Suite).
Strong interpersonal skills and ability to work in a team.
Attention to detail and problem-solving skills.
Ability to handle multiple tasks and prioritize effectively.
Must reside in Ado-Ekiti.
Basic understanding of supply chain operations.
Experience in a customer service role (internship or part-time experience is a plus).
Ability to work in a fast-paced environment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should apply on their website
Category: Administration
Location: Ekiti
Job Type: Full Time
Qualification: Graduate
Experience: Senior Level
Work Type: Onsite
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